Returns & Refunds
Returns & Order Issues
If I don't like a product that I purchased, can I return it?
Our biggest goal is to ensure that you feel completely thrilled with your purchase. Full stop.
If you are not completely satisfied with an exoh.co purchase, please return it for a refund within 30 days of purchase. We'll even pay for your return shipping! Please note that any initial shipping costs, if applicable, are non-refundable.
If you're not wild about what you bought, please reach out to us ASAP at firstname.lastname@example.org, we'll always do what we can to try to help :)
Help! I received the wrong item or a damaged item!
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.