Shipping & Delivery
Where do you ship?
We currently ship within the United States, including the non-contiguous U.S. (Alaska, Hawaii, Puerto Rico and Virgin Islands).
We're launching in additional countries soon, let us know if you'd like to order EXOH in your country!
How much does shipping cost?
U.S. - Standard Shipping (3-5 Business Days)
- All orders $25.00 or more ship FREE!
- Orders up to $24.99 are a flat-rate of $4.95 (orders shipping to Alaska, Hawaii, Puerto Rico and Virgin Islands are a flat-rate of $9.95).
U.S. - Express Shipping (2 Business Days)
- Flat-rate of $14.95 for all orders.
- Not available to delivery addresses in the non-contiguous U.S. (Alaska, Hawaii, Puerto Rico and Virgin Islands).
How long will it take for my order to ship?
In most cases, you can expect your order to ship within 1-2 business days.
Typically, orders placed before 12PM PST on a weekday ship same day!
How long does shipping take?
U.S. - Standard Shipping and FREE SHIPPING: Typically takes 3-5 business days. Please allow 3-8 business days for shipping to non-contiguous U.S. (Alaska, Hawaii, Puerto Rico and Virgin Islands).
U.S. - Express Shipping: Typically takes 2 business days.
How can I track my order?
Once your order ships, we'll send you a shipping confirmation email (and a text message if requested!) including tracking information.
That tracking number provided will typically update within about 24 hours.
Can I cancel or change my order?
The short answer — probably not. We get the ball rolling to package and ship as fast as possible once your order is placed. There is a chance that we can help with a correction if we address it within the first 1-2 hours of placing that order! Please reach out to us ASAP at firstname.lastname@example.org, and we'll do everything possible to help!