Refund policy

Our biggest goal is to ensure that you feel completely thrilled with your purchase. Full stop.

If you are not completely satisfied with an exoh.co purchase, please return it for a refund within 30 days of purchase. We'll even pay for your return shipping! Please note that any initial shipping costs, if applicable, are non-refundable.

If you're not wild about what you bought, please reach out to us ASAP at support@exoh.co, we'll always do what we can to try to help :)

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.